Our Services

Channels We Service

Availability, speed to market, meeting customer deadline and deliveries to multiple customers in a week are top priorities to us and sets us apart as a trailblazer.

 

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Hospitality & Gaming

We are capable of servicing hotels (of any size), bed and breakfasts, conference rooms and event venues. We cater to high quality consumption occasions with local and international brands in order to meet varied palate preferences.

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Restaurants & Coffee Shops

We optimise a full beverage solution for: delis, bakeries, coffee shops. Our offering seamlessly service’s high quality consumption occasions with local and international brands to meet a varied palate preferences.

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Quick Service Restaurants

Ciro has become a leader in the quick service restaurant segment, providing consistent, high-quality coffee and tea products nationally, while working with chains to develop new and emerging beverages that drive business growth.

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Ciro Coffee Boutique

Visit www.cirocoffeeboutique.co.za to shop, pay and receive delivery within 3 working days – anywhere in South Africa. You can be assured in letting us take care of your hot beverage needs, while you focus on your business.

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Outsourced Caterers

Outsourced caterers utilise us for the development of in house or bespoke beverage solution’s, unique to their group or unit site requirements. This service is ideal for corporate buildings, call centres and hospitals.

 

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Office Direct

Ciro has a range of equipment solutions, tailored for all your needs, available for offices and the boardroom. The solutions on offer are based on the number of people in the office environment.

 

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Wholesale

We provide an extensive range of our quality brands in pack formats that are suitable mass consumption and catering purposes.

 

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International

A business model is in place to service the out of home coffee industries of Southern Africa through our robust distribution network, best local practices and valuable partnerships.

 

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Channel Insights

From freshly roasted coffee beans to a variety of accompaniments, you can rely on us to meticulously organise your beverage comforts. By offering reliable advice, up to date, money-saving technology, a wide basket selection of products, an efficient and advanced call centre with effective AR processing and invoicing. We ensure that your business has the suitable leverage and support needed.

Our internationally certified factory is audited on a continuous basis, therefore always guaranteeing high quality products whilst meeting all our customers’ standards. We offer full beverage solutions for every occasion using a wide range of espresso beans, liquid coffee, espresso capsules (Lavazza Blue and Nespresso clone) as well as instant variants (freeze-dried, pure and mixed agglomerated).

In addition to that, we supply other beverages such as teas (regular, ice, rooibos and more), hot chocolates and beverage support items. Exclusive local and international equipment brands are available from us – offered to our customers on either an out-right purchase or rental options.

Delivering the best beverages is very important to us. We have a dedicated in-house training division- the Ciro Coffee Academy- which is internationally certified and locally accredited, demonstrating world class skills to all the customers we interact with.

Our technological advancements, such as Telemetry, ensure that our customer’s beverage offerings are always running smoothly because of the ongoing support by trained technical consultants (telephonic) and call-out technicians.

Deliveries to a multitude of customers per week, give us the edge over competition.

 

 


 

Distribution

Based in Johannesburg, and with regional offices in all major centres of South Africa, Ciro is dedicated to providing our full range of hot beverage solutions throughout the country via our extensive distribution network.

 

Contact South African Offices

 

We are constantly striving to increase our footprint and offering throughout Africa. We offer technical, training and product agents based in African hubs with an emphasis on customer service excellence.

 

African Clients

 

For assistance in any of these markets, please contact one of the below country agencies:

 

 

Country Agency Contact Person Email Telephone Number
Botswana Fine Brands Eve Mpofu eve@finebrands.co.bw +267 310 5304
Namibia Komnik & Franck Hellmut Kriess hellmut@kfcc.com.na +264 61 222 411
Zambia A&P International Tony Burrell tony@ap-inter.com +260 21 123 3484/5
Zimbabwe Comox Trading David Oberholzer foodservice@tigersales.co.zw +263 77 224 4373
Swaziland AD Enterprises Tony Heyl sales@adenterprises.co.sz +268 25  185 085
Lesotho ML Trading Malcolm Stockdale mttradinglesotho@gmail.com +266 57 796 240

 


 

Training

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The Ciro Coffee Academy is a leading training provider in the coffee industry, exposing trainees to as many beverage brands, methods and techniques as possible to create well-rounded baristas. For more information on the Academy, click on the link below.

 

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Read more about the Ciro Coffee Academy

 


 

Events

Ciro offers professional mobile coffee bars and baristas for your event, to both new and existing customers. Through our Mobile Events, you are able to enjoy the best of our espresso blends at your disclosed venue within South Africa. Please download our brochures to see what each package entails. We provide a full mobile coffee bar and cater for a variety of events:

  • Coffee bars with either Blacksmith or Lavazza espresso;
  • Additional beverage offerings, such as hot chocolate, tea and smoothies for both hot and cold beverage needs;
  • Trained baristas;
  • Coffee team building tastings and cuppings.

Contact us to request a quote, or to book a coffee bar, or download the brochures below for more information.

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