Our Services

Channel Insights

From freshly roasted coffee beans to a variety of accompaniments, you can rely on us to meticulously organise your beverage comforts. By offering reliable advice, up to date, money-saving technology, a wide basket selection of products, an efficient and advanced call centre with effective AR processing and invoicing. We ensure that your business has the suitable leverage and support needed.

Our internationally certified factory is audited on a continuous basis, therefore always guaranteeing high quality products whilst meeting all our customers’ standards. We offer full beverage solutions for every occasion using a wide range of espresso beans, liquid coffee, espresso capsules (Lavazza Blue and Nespresso clone) as well as instant variants (freeze-dried, pure and mixed agglomerated).

In addition to that, we supply other beverages such as teas (regular, ice, rooibos and more), hot chocolates and beverage support items. Exclusive local and international equipment brands are available from us – offered to our customers on either an out-right purchase or rental options.

Delivering the best beverages is very important to us. We have a dedicated in-house training division- the Ciro Coffee Academy- which is internationally certified and locally accredited, demonstrating world class skills to all the customers we interact with.

Our technological advancements, such as Telemetry, ensure that our customer’s beverage offerings are always running smoothly because of the ongoing support by trained technical consultants (telephonic) and call-out technicians.

Deliveries to a multitude of customers per week, give us the edge over competition.

 


 

Channels We Service

Availability, speed to market, meeting customer deadline, and deliveries to multiple customers in a week are top priorities to us and sets us apart as a trailblazer.

 

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Hospitality & Gaming

We are capable of servicing hotels (of any size), bed and breakfasts, conference rooms and event venues. We cater to high quality consumption occasions with local and international brands in order to meet varied palate preferences.

 

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Restaurants & Coffee Shops

We optimise a full beverage solution for: delis, bakeries, coffee shops. Our offering seamlessly service’s high quality consumption occasions with local and international brands to meet a varied palate preferences.

 

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Outsourced Caterers

Outsourced caterers utilise us for the development of in house or bespoke beverage solution’s, unique to their group or unit site requirements. This service is ideal for corporate buildings, call centres and hospitals.

 

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Office Direct

Ciro has a range of equipment solutions, tailored for all your needs, available for offices and the boardroom. The solutions on offer are based on the number of people in the office environment.

 

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Quick Service Restaurants

Ciro has become a leader in the quick service restaurant segment, providing consistent, high-quality coffee and tea products nationally, while working with chains to develop new and emerging beverages that drive business growth.

 

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Wholesale

We provide an extensive range of our quality brands in pack formats that are suitable mass consumption and catering purposes.

 

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International

A business model is in place to service the out of home coffee industries of Southern Africa through our robust distribution network, best local practices and valuable partnerships.

 

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Distribution

Based in Johannesburg, and with regional offices in all major centres of South Africa, Ciro is dedicated to providing our full range of hot beverage solutions throughout the country via our extensive distribution network.

 

Contact South African Offices

 

We are constantly striving to increase our footprint and offering throughout Africa. We offer technical, training and product agents based in African hubs with an emphasis on customer service excellence.

 

African Clients

 

For assistance in any of these markets, please contact one of the below country agencies:

 

Country Client Contact Person Email Telephone Number
Botswana Fine Brands Eve Mpofu eve@finebrands.co.bw +267 310 5304
Mauritius Grays Inc LTD Mauritius Jean Edgar Merle jemerle@grays.mu +230 209 3000
Namibia Komnik & Franck Hellmut Kriess hellmut@kfcc.com.na +264 61 222 411
Zambia A&P International Tony Burrell tony@ap-inter.com +260 21 123 3484/5
Zimbabwe Comox Trading David Oberholzer foodservice@tigersales.co.zw +263 772 244 373

 


 

Training

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The Ciro Coffee Academy is a leading training provider in the coffee industry, exposing trainees to as many beverage brands, methods and techniques as possible to create well-rounded baristas. For more information on the Academy, click on the link below.

 

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Read more about the Ciro Coffee Academy

 


 

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Events

Ciro also offers professional coffee event solutions to new and existing customers. Through our Mobile Events, we are able to offer:

  • Coffee bars with a variety of espresso or filter coffee drinks;
  • Tea bars for both hot and cold beverage needs;
  • Trained baristas to manage the coffee and tea bars;
  • Coffee team building tastings and cuppings.